We get a lot of questions about how our shipping works, let's break it down.
Rates
We use a direct API link to Australia Post for our rates, so the rates you see at the checkout are fed directly from Australia Post. The rates are not estimates, they are the actual Australia Post rates, we do not add any extra to the price.
The rates are based on the actual weight of the order [or the cubic weight if its higher] and your delivery address.
We don't make any profit from shipping rates, we only charge you what we're charged.
Australia Post have weight breaks for their shipping rates
0-500g
501g-1kg
1.01kg-3kg
3.01kg-5kg
5kg-22kg max - This rate is calculated per kg and may be higher than if you stick with the 3.01kg-5kg bracket.
Aramax use cubic weight for calculated shipping, so the checkout will calculate the actual weight and the cubic weight and charge for the higher amount.
For example one of our boxes holds 2 plants which may be 1kg-2kg actual weight but the cubic weight of this box is 4.5kg so the postage amount will charge the higher weight of 4.5kg.
Cubic weight is calculated based on the shipping box used in the following formula
Height X Width X Length X 250 = cubic weight
Plant Weights
Here is an estimate on what our plants weigh, please use this as a guide only as some plants that are larger and taller weigh more than smaller plants.
Magical Minis - 100g
100mm Pots - 500g
130mm Pots - 750g
Magical Maxis - 2kg
Custom Packaging
Our custom packaging is beautiful + strong so that your plants arrive safe and in good condition. We don't charge any additional price for packaging materials.
Plants
We send plants exclusively with Australia Post Express. Our shipping app knows when there is a plant in the order and will only display Express Post rates.
As plants are top priority we ship them with the fastest method possible.
Magical Minis
Our Magical Minis range are planted and shipped in 50mm pots to make them light. This means we can offer capped price shipping if you only order plants within the 50mm range.
Other plants can weigh up to 1kg with the extra weight coming from extra potting mix, keeping the pot small means the plant is light and can ship cheaper than others.
***Please note if there are any other plants or accessories aside from the 50mm range in your cart it will default to calculated shipping rates***
Magical Maxis
Our Magical Maxis range are grown in larger pots 165-175mm and for too big to fit in our regular packaging.
We've offered these larger plants with free shipping as they need to ship one plants per box and cannot be packed together with any of our other plants due to their size.
Accessories
Accessories can be shipped with either Parcel Post or Express Post. Our shipping app will assess your shopping cart and identify what you are shipping. If you only have accessories in your cart, it will display rates for Parcel Post and Express Post, however if you have accessories + plants in your cart it will only show rates for Express Post.
Keyrings
We use untracked letters for posting keyrings, these are sent in a large letter using stamps so there is no way to track these deliveries.
We do give the option at the checkout to select a paid shipping option with tracking, including Parcel Post and Express Post.
Delivery timeframes for untracked letters are generally a few weeks but can take much longer to arrive.