Philodendron Mamei - Silver Cloud

We get a lot of questions about how our shipping works, let's break it down.

We have our shipping rates capped for orders up to 5kg in weight. 
Each product weight is mentioned in the product description, please use this to calculate your total order weight.

If your order is over 5kg in total weight, the rate will default to the Australia Post calculated rate. This will be based on the total shipping weight and your shipping location, see below for all the info.

For customers in QLD, NSW, ACT, VIC & SA

Shipping will be capped at $22 for up to 5kg
Above 5kg the rates will change to the Australia Post calculated rates

For customers in TAS

Shipping will be capped at $40 for up to 5kg
This price includes bio security treatment, inspection and fees
Above 5kg the rates will change to the Australia Post calculated rates
We ship orders to Tasmania once per week, usually on a Thursday or Friday.

For customers in NT

Shipping will be capped at $40 for up to 5kg
This price includes bio security treatment, inspection and fees
Above 5kg the rates will change to the Australia Post calculated rates
We ship orders to Northern Territory twice per month

For customers in WA

Shipping will be capped at $40 for up to 5kg
This price includes bio security treatment, inspection and fees
Above 5kg the rates will change to the Australia Post calculated rates
We ship orders to Western Australia twice per month

For customers in Quarantine states is essential to check with your local Bio Security office to ensure the plants you're ordering are permitted. This is the purchasers responsibility to check each plant PRIOR to ordering

NT - Email - quarantine@nt.gov.au
TAS - Email - Biosecurity.Tasmania@nre.tas.gov.au
WA - Email - qwa.import@dpird.wa.gov.au

Calculated rates

We use a direct API link to Australia Post for our rates, so the rates you see at the checkout are fed directly from Australia Post. The rates are not estimates, they are the actual Australia Post rates, we do not add any extra to the price.
The rates are based on the actual weight of the order [or the cubic weight if its higher] and your delivery address. 
We don't make any profit from shipping rates, we only charge you what we're charged.

Australia Post have weight breaks for their shipping rates
0-500g
501g-1kg
1.01kg-3kg
3.01kg-5kg
5kg-22kg max - This rate is calculated per kg and may be higher than if you stick with the 3.01kg-5kg bracket.
The above break are subject to change and may depend upon your location.

Plant Weights

Here is an estimate on what our plants weigh, please use this as a guide only as some plants that are larger and taller weigh more than smaller plants. The weight for every product will be just below the product description, please use this to calculate the total order weight.

50mm Pots - 100g
100mm Pots - 500g
130mm Pots - 750g
180mm Pots - 2-3kg

Custom Packaging

Our custom packaging is beautiful + strong so that your plants arrive safe and in good condition. We don't charge any additional price for packaging materials.

Plants

We send plants exclusively with Australia Post Express. Our shipping app knows when there is a plant in the order and will only display Express Post rates. 
As plants are top priority we ship them with the fastest method possible.

Magical Maxis

Our Magical Maxis range are grown in larger pots 175mm and for too big to fit in our regular packaging. 
We've offered these larger plants with complimentary shipping as they need to ship one plants per box and cannot be packed together with any of our other plants due to their size.
The weight of these plants will not affect the capped 5kg shipping price.

At this stage we are not shipping out Magical Maxi range to WA, NT or TAS.

Accessories

Accessories can be shipped with either Parcel Post or Express Post. Our shipping app will assess your shopping cart and identify what you are shipping. If you only have accessories in your cart, it will display rates for Parcel Post and Express Post, however if you have accessories + plants in your cart it will only show rates for Express Post.

We do not ship outside Australia

We ship live plants Australia-wide! Please read the details for your state below. It is your responsibility to check that your plants are allowed in your state before ordering.

Shipping to WA & NT

Next Shipping Dates:
Note - the cut off for each shipment is the Monday prior

• Shipping Date: Monday, June 30, 2025
• Shipping Date: Monday, July 14, 2025
• Shipping Date: Monday, July 28, 2025
• Shipping Date: Monday, August 11, 2025
• Shipping Date: Monday, August 25, 2025

Tasmania (TAS)

Tasmania is the easiest quarantine state for us to ship to because we are certified to self-assess our plants.

• Shipping cost: $40 for up to 5kg (includes all biosecurity treatment, inspection, and fees).

• Orders over 5kg: Australia Post rates apply.

• Shipping frequency: Orders are sent once per week, usually on Mondays.

• Order cut-off: Close of business Fridays.

📩 Tas Biosecurity Contact: Biosecurity.Tasmania@nre.tas.gov.au

Northern Territory (NT)

All plants shipped to NT require chemical treatment and a biosecurity inspection by a QLD Biosecurity Officer before shipping.

• Shipping cost: $40 for up to 5kg (includes all biosecurity treatment, inspection, and fees).

• Orders over 5kg: Australia Post rates apply.

• Shipping frequency: Orders are sent twice per month.

• Important: You must check with NT Biosecurity to confirm your plants are permitted before ordering.

• Please note: We cannot send NT orders to PO Boxes, NT Biosecurity require a physical street address for all parcels

📩 NT Biosecurity Contact: quarantine@nt.gov.au

Western Australia (WA)

🚨 WA Customers – Read Carefully! 🚨
You must check the WAOL (Western Australia Organism List) before ordering. If a plant is not on this list, we cannot send it.
👉 Check the WAOL list here 👈

WA Shipping Details:

• Shipping cost: $40 for up to 5kg (includes all biosecurity treatment, inspection, and fees).

• Orders over 5kg: Australia Post rates apply.

• Shipping frequency: Orders are sent twice per month

• Important: You must check with WA Biosecurity to confirm your plants are permitted before ordering.

📩 WA Biosecurity Contact: qwa.import@dpird.wa.gov.au

👉 Check the WAOL list here 👈

Reminder for All Quarantine State Customers (TAS, NT, WA):

• YOU are responsible for checking that the plants you order are allowed in your state.

• Check with your local biosecurity office before ordering.

• If plants are refused entry due to quarantine restrictions, we are not responsible for refunds or replacements.

• The shipping cost you pay at checkout covers everything—there are no extra fees beyond what you pay at checkout.

We appreciate your understanding and cooperation!